At a Glance
As one of France’s leading telecom providers, Bouygues Telecom serves over 27 million customers and operates one of the most extensive mobile and fixed-line networks in the country. However, the company quickly realized it needed a clearer, more consistent way to manage its data assets across teams.
By choosing DataGalaxy, Bouygues Telecom centralized its customer data knowledge, improved traceability across data flows, and enabled company-wide collaboration. With usability at its core, the platform gave every employee, from novice to expert, the tools to understand, access, and act on trusted data. The result: A scalable, cross-functional data culture that supports faster decisions and greater business value.
“The availability, reactivity, and accessibility of the DataGalaxy teams allowed us to move forward quickly and in a very agile way.”
27M
customers supported with data platform
9000+
users with governed data
1
collaborative platform
Driving adoption & business impact through shared data knowledge
Bouygues Telecom followed a two-phase rollout: First designing an enterprise-wide metamodel, then launching targeted use cases to encourage adoption across operational teams.
The company documented data sources, modeled transformation processes, and established traceability across virtualized systems. With clear success indicators and a strong focus on user experience, the implementation quickly expanded beyond data teams, giving all departments a shared foundation for understanding and applying data in their daily work.
By implementing DataGalaxy, Bouygues Telecom has significantly enhanced its data governance, precisely located and tracked sensitive data, such as personal and usage information, and streamlined data operations. Together, these efforts have transformed Bouygues Telecom into a collaborative data environment that drives increased efficiency and regulatory compliance across the organization.
