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Bouygues Télécom

Bouygues Télécom uses DataGalaxy to centralize all their customer data knowledge, drive data-driven decision-making, and maximize organizational value for all users

The availability, reactivity, and accessibility of the DataGalaxy teams allowed us to move forward quickly and in a very agile way.”

Antoine Toraille
Bouygues Télécom Project Manager – Data Governance

customer overview

Bouygues Télécom

One of the largest global communications operators in France, Bouygues Télécom stands out by bringing the best of technology to its 27.1 million customers every day.

Its 5G and 4G networks, which now cover 99% of the market, and its fixed-line and cloud services enable Bouygues Télécom customers to enjoy their personal and professional digital lives, wherever they may be.

Industry: Telecommunications

Headquarters: Meudon-la-Forêt, France

Workforce: 9,500+ employees

Strategic focus:

    2026 Ambitions:

  • Rank No.2 mobile provider in France
  • Gain 3 million new fiber customers
  • Double market share in B2B
    fixed-line products and become a
    major player in the wholesale fixed-line market

DataGalaxy in one word? Usability. It’s a solution that is really easy to use by each and every collaborator in the company, from the most novice to the most expert collaborator, that allows everyone to fully understand, control, and share data assets.

Antoine Toraille
Bouygues Télécom Project Manager – Data Governance


Bouygues Télécom wanted a united, transversal vision of their data. They implemented DataGalaxy’s Data Knowledge Catalog to help them master, understand, and control their data. The Bouygues Telecom roadmap focused on 4 pillars:




Adoption amongst all users

project facts

The Bouygues Télécom Data Knowledge Catalog focuses on:

  • Inventorying their technical sources and documenting the entire Bouygues Telecom data virtualization processes
  • Understanding the applied transformations
  • Modeling algorithms of their virtualized data to provide traceability of flows
  • Improving the availability of information through functional documentation of each data element and creation of a common business language

The project methodology addressed the following points:

  • The iterative approach took place in two stages:
    – Creating an enterprise metamodel
    – Identifying use cases
  • The use case approach allowed the Bouygues Telecom operational teams to initiate their collaborative approach
  • Identification and monitoring of success indicators
  • Opening the tool to all users

The Bouygues Télécom technology stack





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