GARANCE

GARANCE chose DataGalaxy for three main reasons:

• An intuitive, easy-to-use interface, as it was open to all players involved in data governance at GARANCE.
• A streamlined approach to governance, which solved their problem of having too many applications manipulating data.
• DataGalaxy stood out from the competition, meeting GARANCE’s criteria for effective data governance and knowledge management.

To implement DataGalaxy, the data team started with a limited scope, focusing on interface management. It documented the relationships between the back office and the repository, then between the repository and the CRM. The team then documented all business rules, modifications and mappings for data communication within the information system.

Potential Data Stewards had already been identified before DataGalaxy was launched. They chose people who played a role in data manipulation, but who were not necessarily familiar with the Data Steward concept. After checking with these people and their managers that they agreed with the workload and responsibility of officially taking over the scope, they were onboarded into DataGalaxy and their Data Steward role.

To get business users on board the tool, GARANCE tried two different methods. Initially, they wanted to launch a repository tool and a governance tool at the same time. After launching this strategy, the data team realized that some users had difficulty distinguishing between the two.

Their second approach was to implement the repository first, followed by data governance. At this point, business users began to fully understand the benefits of the solution.