Getlink is a leader in sustainable transportation and infrastructure, employing over 3,500 people across subsidiaries, including Eurotunnel and Europorte. As demand for data-driven decision-making increased, the organization recognized the need to transform how data was structured, accessed, and shared across France and the UK.
To support digital transformation and operational excellence, Getlink launched an initiative aimed at unifying data language, centralizing knowledge, and enabling trusted self-service access across teams.
A core principle guided this transformation: confident decision-making depends on shared definitions, transparent data ecosystems, and reliable access to information.
Challenges
Getlink’s multi-entity structure and siloed systems created several governance and operational challenges:
- Fragmented data across subsidiaries and countries
- Inconsistent KPIs and business vocabulary
- Difficulty accessing accurate and timely information
- Limited collaboration between business and technical teams
- Manual processes slowing reporting and service requests
- Growing need to manage sensitive data with compliance assurance
The organization needed a centralized platform capable of aligning teams around common definitions while ensuring transparency and traceability across its data ecosystem.
Why DataGalaxy
Getlink selected DataGalaxy based on three key criteria:
- Ability to centralize KPIs, vocabulary, and metadata in a shared environment
- Google-like search capabilities enabling intuitive self-service access
- Built-in collaboration workflows to clarify data meaning instantly
This combination enabled rapid alignment across subsidiaries and encouraged adoption beyond technical teams.
“We chose DataGalaxy because the solution is very efficient. It has allowed us to achieve productivity gains. The business teams solicit my team much less for the definition of KPIs or for the name of an indicator. Now, we direct them straight to DataGalaxy. And thanks to DataGalaxy and its Google-like search, information is at the fingertips of every user.”
DataGalaxy implementation
Getlink adopted a use-case-driven and agile implementation approach.
The initiative began with a high-impact HR use case focused on consolidating its social report. French and UK teams collaborated to:
- Align on shared KPIs and definitions
- Standardize business vocabulary
- Centralize documentation within a unified governance framework
Within three months, the first use case was successfully delivered.
DataGalaxy’s automated metadata capture ensured that information remained continuously updated, reducing manual effort and improving reliability across systems.
Outcomes
With DataGalaxy, Getlink is now able to:
- Achieve 360° visibility across its data ecosystem
- Consolidate and standardize its social reporting processes
- Provide centralized data access to employees across entities
- Reduce time spent on service requests
- Instantly clarify data meaning through integrated collaboration
- Locate and manage sensitive data with greater compliance assurance
As a result, Getlink has accelerated operational efficiency and established a scalable foundation for enterprise-wide, data-driven decision-making.
Key takeaway
Enterprise digital transformation requires more than technology — it requires shared data understanding.
By centralizing KPIs, vocabulary, and metadata within a collaborative platform, DataGalaxy enables Getlink to transform siloed information into trusted, actionable insights that support efficiency, compliance, and sustainable growth.
