FLOA Bank
FLOA Bank uses DataGalaxy to manage their complete data governance plan
presentation
FLOA Bank, leading French firm for payment facilities, makes life easier for consumers by providing payment in installments, mini credit loans, and bank cards.
FLOA is a partner of
major E-retailers, key firms in the travel industryand fintechs (Lydia, Bankin, and Joko).
Already a leading firm in France and operating across Spain, Belgium, Italy, and Portugal, FLOA’s ambition is to become the European leader in payment facilities. Since February 2022, FLOA has joined the BNP Paribas group to accelerate its growth and become a European payment facility staple.
Industry: Banking/Fintech
Headquarters: Bordeaux, France
Workforce: 450+ employees
Financials:
- More than 4 million customers worldwide
- Nearly €2.8B of goods financed each year
- Awarded with Customer Service of the Year 2023, for the 3rd year in a row
“DataGalaxy enables real traceability of the data between its source and its final uses.”
Didier Lacrampe
FLOA Bank Data Engineer
“DataGalaxy has many uses for FLOA – We document our database tables and dashboards, monitor GDPR regulation requirements, and document data files that are provided to businesses, like FAQs and scores.”
Maxime Andrieux
FLOA Bank Data PM
Data organization at FLOA Bank
FLOA set up an autonomous internal data department made up of four teams:
- Data factory team, which industrializes the ingestion of various heterogeneous sources and makes data available in the cloud
- Data science team, responsible for customer segmentation and calculating grant, recovery, and risk scores and fraud detection algorithms
- Data analytics team, focused on assisting in the expression of business needs and outputting them as company reports
- Data strategy and projects team, in charge of coordinating the various teams, steering them, and communicating the long-term vision of all FLOA Bank data projects
The DataGalaxy difference
FLOA Bank began using DataGalaxy’s Data Knowledge Catalog in their data department to unite employees and improve the skills of its four data teams. One representative per term ensures that the information entered into the tool is complete and correct and centralises employee questions.
The DataGalaxy modules used at FLOA Bank:
Data
Dictionary
Business
Glossary
Processing
Catalog
Usages
Catalog
feedback
Why FLOA Bank loves DataGalaxy
A fully customizable interface
FLOA teams particularly like the fully-customizable Data Knowledge Catalog interface: Each screen can be pre-set by team members to respond to functional information needs as they arise
A company-wide adopion
To fully integrate the Data Knowledge Catalog among its data teams, FLOA set up a group of representatives made up of a member of each team to support employees, answer technical questions, and ensure documentation in the tool is making good progress.
FLOA has also provided comprehensive employee traning about DataGalaxy’s Data Knowledge Catalog, so all users can utilize the tool for their specific needs.
The Snowflake connector for automation
FLOA used DataGalaxy’s Snowflake automated connection to pull all their pre-existing metadata into the Data Knowledge Cataog, greatly lightening their integration work. This connector is also regularly updated to retrieve as much metadata as possible, so FLOA can rely on this connector to follow trends and to keep up-to-date.
A responsive customer service
FLOA Bank’s Data Knowledge Catalog users have praised the reactivity of DataGalaxy’s Customer Service team. We’re constantly collecting customer feedback to keep optimizing the Data Knowledge Catalog for all users!
Thomas De Abreu
FLOA Bank Data Analyst
“DataGalaxy’s support team is responsive – They set up a portal where their customers can submit development ideas or technical issues and they respond within 2 to 3 days.”
The FLOA Bank technology stack
Snowflake
Talend
Tableau
Dataiku