The importance of data governance in manufacturing
Data governance in manufacturing is no longer an option: It’s a strategic need that not only safeguards an organization's data assets, but also reveals new opportunities for growth, efficiency, and competitiveness. Data governance leads manufacturers to new levels of sustainability, profitability, and efficiency. When their data is governed, manufacturers gain insights, drive data-driven decisions, and identify innovation opportunities that optimize inventory, increase collaboration with suppliers and distributors, safeguard customers, and protect the planet. Using data governance, manufacturers can overcome persistent challenges stemming from:- Poor data quality
- Data security and privacy concerns
- Compliance with regulatory mandates
- Difficulties sharing data with suppliers and distributors
KPIs for measuring manufacturing data governance
Before embarking on a manufacturing data governance initiative, it’s imperative that manufacturers establish KPIs. Not only will this enable manufacturers to take stock of their current state, but it will also motivate them to set goals for how they want to improve their data - and their operations - in the future. The following KPIs are a good place to start when initiating a data governance program:- Data quality metrics: It’s important for manufacturers to not just understand the full picture of their data’s quality, but also the journey of that data and its changes over time. By revealing where data is incomplete, outdated, duplicative, incorrect, or trapped in a silo, manufacturers can prioritize their governance program to focus on the data that require the most attention, helping them to improve its accuracy, reliability, and relevance.
- Compliance and regulatory metrics: Regulatory metrics, such as those related to data privacy, cybersecurity, and environmental regulations expose potential vulnerabilities so manufacturers can quickly take action and resolve the issues before facing financial penalties or reputational damage. Compliance metrics also shed light on employee adherence to internal procedures and controls, another important measure to monitor for compliance.
- Production efficiency metrics: As manufacturers look to become more efficient, it’s important that they identify opportunities to streamline operations, reduce costs, enhance product quality, and increase productivity. By understanding critical metrics such as overall equipment effectiveness (OEE), cycle time (including downtime), yield rate, throughput, scrap and rework rate, and labor productivity, manufacturers can spot and correct inefficiencies in their production line and correct them before they cause disruption.
- Supply chain metrics: Monitoring supply chain metrics related to delivery and fulfillment times, costs, environmental impact, supplier performance, and vulnerabilities associated with geopolitical, economic, or natural disaster risks is critical. Doing so enables manufacturers to optimize and enhance supply chain efficiency, reduce costs, and avoid the supply chain breakdowns experienced in recent years.
- User adoption and engagement metrics: By understanding where a data governance program is successful (and where it is not!) manufacturers can prioritize where to invest more time and energy to win over skeptics. Understanding adoption and engagement also sheds light on which data sets thes business uses and updates frequently as well as those they rarely access.
- Data governance maturity metrics: The more mature an organization’s data governance practices become, the better they are at managing data, ensuring its quality, and complying with regulations. Data governance maturity considers how well users adopt the tools and technologies implemented to support data governance. In addition, maturity metrics measure higher-level benefits such as the ability to mitigate risk, improve collaboration with suppliers and distributors, and avoid fines or reputational harm.